Terms and Conditions

We cannot be held responsible for any damage or injury that may be caused from the use of any products purchased from our website. 
You must take care when fitting parts ordered from us or in some cases seek qualified help if you are not confident that you can fit them yourself safely. - once parts received if you need assistance we do offer free technical support.



RETURNS POLICY:
 
We accept returns back for either refunds* or exchanges:
  • If you are returning your order for exchange there will be a additional charge to resend out the part you need in place of the part not required.
  • your order returned to us must be in the same new condition as originally sent out for resale, if any damage to the part(s) returned we can still refund you but less a cost to cover this.
  • if we have sent you a in-correct part in our error on identifying which part you need, we will exchange/refund fully at no cost to you, however we do not have a returns label available to collect a return from customer to us, in all circumstances returns and exchanges will be at the cost of customer.
  • Please return copy of invoice with your order or a note with order number, reason for return and the part you need if known.
Please send all returns to the returns address on the bottom of your invoice enclosed with your order.


PAYMENTS:

when your payment is approved your card details are processed through the secure payment gateway which will take payment immediately and an email will be sent over to you to confirm all the details for the order you have just placed with us. all customers have the right to return any order within 14 days for a refund without any reason required

If you have any queries or wish to complaint for any reason you can contact us via telephone on 954-271-1001 or email at jmpartsusa@gmail.com 

legal details - head office registered address: 162-164 high street, rayleigh, essex, ss6 7bs, trading as JM Upholstery Ltd, company number - 07648947

DELIVERY:

we offer a 2-5 day shipping time to delivery your parts from the day you ordered, orders are processed same day if placed during the first half of a business day, sent with DHL express.

GUARANTEE AND RETURNS:

we give a 12 months warranty on all parts and 28 days policy to return any part for a refund if no longer required. should the part fail this can be sent back to us for testing and if found at fault we will supply another part free of charge.

recliner parts online store usa - shop-us.jmupholstery.com

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